Frequently Asked Questions
Everything you need to know about Ahmad Tea USA products and services.
What makes Ahmad Tea different from other brands?
Ahmad Tea is a family-owned business based in the UK, drawing on four generations of tea blending and tasting experience. We use only the finest hand-picked leaves from the world's best tea gardens, ensuring every cup meets our high standards for quality, aroma, and flavor.
Does Ahmad Tea offer loose leaf tea as well as tea bags?
Yes, we offer a wide variety of both loose leaf teas and tea bags. Our tea bags come in tagged, envelope, and foil-wrapped formats to ensure maximum freshness, while our loose leaf tins are perfect for those who prefer a traditional brewing method.
What are your shipping rates and delivery times within the USA?
We offer standard shipping across the United States, typically taking 3-7 business days. Shipping rates are calculated at checkout based on weight and destination, and we frequently offer free shipping on orders over a certain value.
Are your tea products non-GMO and ethically sourced?
We are committed to ethical sourcing and are a member of the Ethical Tea Partnership (ETP). We work closely with our suppliers to ensure sustainable farming practices and fair working conditions. Most of our blends are naturally non-GMO.
What is your return policy for food products?
Due to the nature of food products, we cannot accept returns on opened tea. However, if your order arrives damaged or you receive the incorrect item, please contact our customer service team within 14 days for a replacement or refund.
How should I store my tea to keep it fresh?
To maintain the delicate flavors of your tea, store it in a cool, dry place away from strong odors, heat, and direct sunlight. Our airtight tins and foil-wrapped tea bags are specifically designed to help preserve freshness.